![]() ![]() The team members were professional, friendly, and regularly checked on players to see if they needed anything, I appreciated the cleanliness that the team members done after a player left the slot machines. Once on the gaming floor I was greeted continuously as I played Slots. I was greeted by Security at the entrance with smiles I could see in their eyes beneath the mask. This was my first time visiting Sam's Town Tunica and I had the best gaming experience from the Security's throughout my gaming. I will say this, they deducted 2 days off our bill for the scooter. Of course we had to park our own car and walk with great difficulty. No music, no noise, no machines going off with jackpots. The casino was like walking into a funeral home. We were in that room for 2 nights, never did see housekeeping. He fixed it where the toilet flushed, the shower worked, the water in sink worked and we had to spread a dozen towels on floor and carpet. Are you kidding me? We just physically couldn't. Maintenance came and said the wall had to be broken into and we would have to move to another room. The sink was full of brown gunk, floor was flooded, carpet was wet. Next day handicapped room was ready AT 4 in the afternoon. No valet, no help with luggage, Had to "rent" a scooter at $37.50/24 hours. They put us in another room, the last one down a hall. Booked a handicapped room, it wasn't cleaned.
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